Privacy Policy
Effective January 1, 2026
East Hemet Sunrooms & Patios, easthemetsunroomspatios.com, support@easthemetsunroomspatios.com
What this policy covers
This policy explains what information East Hemet Sunrooms & Patios collects when you visit our website, call us or fill out our contact form, and what we do with it. We're a local sunroom contractor in East Hemet, CA, and we only collect what we need to answer your questions, give you a quote and build your project.
It applies to this website, starting at our home page, and to the information you send us through it. You can read more about who we are on our About page.
Information you give us
When you fill out our contact form, call us or email us, you may give us your name, phone number, email address, street address and details about your house and the project you have in mind. You may also send photos of your patio, deck or yard so we can get a better idea of the job before we come out.
Our contact form is run by an outside form service, so the information you type into it passes through that service before it reaches us. We don't ask for payment card numbers, Social Security numbers or other sensitive details through the website.
Information collected automatically
Like most websites, ours can record basic technical details when you visit, such as your browser type, device type, the pages you look at, how long you stay and the site that sent you here. This information usually doesn't identify you by name.
We may use website analytics tools to see this information in summary form, so we can tell which pages are useful and which ones need work.
Cookies
Cookies are small files a website stores in your browser. Our site and the tools it relies on, such as analytics and the contact form, may use cookies to keep the site working, remember settings and count visits.
You can block or delete cookies in your browser settings. The site will still work for reading, though some features, like the contact form, may not work as smoothly.
How we use your information
We use what you send us to reply to you, schedule your free on-site quote, prepare an estimate, plan and build your project, and follow up on work we've done. We use the technical information to keep the website running and improve it.
We don't sell your personal information, and we don't share it with anyone for their own advertising.
Who we share it with
We share information only when it's needed to do the job or run the business. That can include the services that host our website, run our contact form and provide analytics, along with suppliers or subcontractors working on your project who need your address or project details.
We may also share information if the law requires it, such as in response to a valid legal request, or to protect our business, our crew or our customers.
How long we keep it
We keep your contact and project information for as long as we need it to answer you, finish your project and stand behind our work. Records tied to a completed job, like estimates and invoices, are kept as long as tax, business or legal rules require.
If you reached out but never hired us, we'll delete your information when you ask, and we don't hold onto it longer than we have a reason to.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. If you live in California, state privacy law may give you more rights over how your information is collected and used, and we'll honor those requests where they apply.
We won't treat you differently or charge you more for asking. We may need to confirm who you are before we act on a request, so we don't hand your information to someone else.
Children's privacy
Our website is meant for homeowners and adults planning home projects. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
How we protect your information
We use reasonable steps to keep your information safe, such as limiting who on our team can see it and using trusted services to store it. No website or system is perfectly secure, so we can't promise that information sent over the internet will never be exposed.
Changes to this policy
We may update this policy when our website or the way we work changes. The latest version will always be on this page, and changes take effect once they're posted here.
Questions or privacy concerns
If you have a question about this policy, want to make a request about your information or have a privacy concern, call us at (951) 484-2079 or send a message through our Contact page.
We respond within 1 business day, and we'll work with you to sort out any concern you raise.